Terms & Conditions

1. Agreement to Terms

By using the REI Summit at Sea website, submitting a form, registering for an event, purchasing a cruise or event package, making a payment, accessing the customer portal, or communicating with our team, you agree to these Terms & Conditions.

2. Services

REI Summit at Sea provides event registration, cruise package coordination, attendee communication, payment collection, customer portal access, event updates, networking opportunities, educational programming, and related services connected to REI Summit at Sea events.

Event details, speakers, schedules, activities, destinations, cruise line policies, pricing, availability, and itinerary details may be subject to change.

3. Accounts and Access

You are responsible for maintaining accurate account information and protecting any login credentials provided to you. You agree not to misuse the website, customer portal, payment system, forms, communication tools, or any related REI Summit at Sea platforms.

You also agree not to interfere with system operations, submit false information, access another attendee’s account, or use REI Summit at Sea systems for unlawful, abusive, or misleading purposes.

4. Registration, Packages, and Booking Information

By registering for REI Summit at Sea or purchasing a package, you agree to provide complete and accurate attendee, passenger, contact, and billing information. Incorrect or incomplete information may delay booking coordination, payment processing, customer portal access, or event communication.

Package pricing, cabin categories, occupancy requirements, inclusions, add-ons, payment schedules, and availability may vary and are subject to change until confirmed.

5. Payments and Billing

By purchasing REI Summit at Sea services, packages, deposits, installment plans, add-ons, or event-related products, you agree to pay all applicable charges associated with your selected package or service.

Payments may be processed through third-party payment processors. You are responsible for ensuring payment information is accurate and that any scheduled payments, deposits, installment payments, invoices, or balances are paid by the required due dates.

6. Deposits, Balances, and Automatic Payments

Some REI Summit at Sea packages may require deposits, recurring payments, installment payments, or final balance payments. If you authorize automatic payments, you authorize the applicable payment method to be charged according to the payment arrangement or invoice terms provided.

Failure to make required payments may result in loss of package availability, cancellation of registration, removal from the event, or other consequences based on the payment terms, cruise line requirements, or event policies.

7. Cancellations, Refunds, and Changes

Cancellation, refund, transfer, and change policies may vary based on the event, cruise line rules, package type, payment status, and timing of the request. Certain deposits, payments, fees, or purchases may be non-refundable.

All cancellation or change requests must be submitted through the process provided by REI Summit at Sea. Any refund or credit eligibility will be determined according to the applicable terms, cruise line rules, payment processor requirements, and event policies.

8. SMS Terms

By providing your phone number and opting in, you agree to receive text messages from REI Summit at Sea. Messages may include appointment reminders, booking updates, payment reminders, customer portal updates, schedule changes, travel reminders, event announcements, and customer support messages.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

REI Summit at Sea does not sell or share mobile opt-in information, phone numbers, or SMS consent with third parties for marketing or promotional purposes.

9. Email Communications

By submitting a form, registering for an event, making a purchase, requesting information, or communicating with REI Summit at Sea, you agree to receive emails related to your inquiry, registration, payment status, event updates, customer portal access, travel details, or other service-related communications.

You may also receive promotional or informational emails about upcoming REI Summit at Sea opportunities. You may unsubscribe from marketing emails where an unsubscribe option is provided, but important transactional or service-related emails may still be sent when necessary.

10. Acceptable Use

You agree not to use REI Summit at Sea websites, forms, portals, communication tools, or related systems to submit false information, send spam, harass others, interfere with operations, violate laws, misrepresent your identity, or engage in abusive, misleading, or prohibited activity.

11. Event Participation

Attendees are expected to behave respectfully toward other participants, staff, speakers, sponsors, vendors, cruise personnel, and guests. REI Summit at Sea reserves the right to limit or revoke participation in event activities for behavior that is disruptive, unsafe, abusive, unlawful, or harmful to the event experience.

Attendees are also responsible for complying with cruise line rules, ship policies, port regulations, travel documentation requirements, safety procedures, and any applicable laws.

12. No Guarantee of Results

REI Summit at Sea provides educational, networking, travel, and event-related opportunities. We do not guarantee specific business results, investment outcomes, partnerships, revenue, profits, real estate deals, financing results, or personal outcomes from attending or participating.

13. Speakers, Sponsors, and Third-Party Content

Speakers, sponsors, vendors, partners, and other third parties may provide information, presentations, resources, offers, opinions, or services during or in connection with REI Summit at Sea. Their views and offerings are their own and do not necessarily represent REI Summit at Sea.

REI Summit at Sea is not responsible for any independent third-party advice, offers, products, services, claims, or business decisions made based on third-party content.

14. Third-Party Services

REI Summit at Sea may connect with or rely on third-party services such as cruise lines, payment processors, email systems, SMS providers, CRM tools, customer portals, booking tools, travel partners, and website hosting platforms.

We are not responsible for outages, restrictions, policy changes, delays, errors, cancellations, or failures caused by third-party providers.

15. Travel Documents and Personal Responsibility

Each attendee or traveler is responsible for obtaining and maintaining all required travel documents, identification, passports, visas, health documents, permissions, and any other documentation required by the cruise line, ports, government agencies, or applicable authorities.

REI Summit at Sea is not responsible if a traveler is denied boarding, entry, re-entry, or participation due to missing, expired, incorrect, or insufficient documentation.

16. Website Information and Availability

We make reasonable efforts to keep website information accurate and updated. However, pricing, package availability, schedules, itineraries, speakers, sponsors, images, descriptions, and event details may change.

We do not guarantee that the website, forms, customer portal, payment system, or communication tools will always be uninterrupted, error-free, or available.

17. Limitation of Liability

To the fullest extent permitted by law, REI Summit at Sea is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, customer portal, payment systems, event participation, travel arrangements, or communications.

18. Changes to Terms

REI Summit at Sea may update these Terms & Conditions at any time. Continued use of the website, services, forms, customer portal, payment systems, or event registration tools after updates means you accept the revised terms.

19. Contact

For questions about these Terms & Conditions, contact REI Summit at Sea through the contact information provided on our website.